Where can I use my Luxe Membership?

Your Luxe Membership can be used both in-store and online. Membership is associated with your registered email address.

How can I use a Luxe Membership?

Luxe Membership discounts can be used when an account has been created with the associated email address used at checkout at time of purchase of a membership.

Can I cancel my Luxe Membership at any time?

No. Luxe Membership is not transferable, redeemable for cash or refundable. By purchasing a Luxe Membership, you have agreed to our Terms & Conditions, Purchase Policy and Privacy Policy. You are opting in to receive email, mail, SMS and telephone communications. To stop receiving communications from Koala Living, you can opt out by emailing marketing@koalaliving.com.

How long is my Luxe Membership valid for?

Luxe Membership is valid for 2 years from date of purchase and is based on a rolling year. E.g. If you purchased on May 1 2022, it is valid until May 1 2024.

Terms & Conditions:

> Membership is valid for 2 years from time of purchase.

> By joining Koala Living Luxe, you are agreeing to our Terms & Conditions, Purchase Policy and Privacy Policy. You are opting in to receive email,
mail, SMS and telephone communications. To stop receiving communications from Koala Living, you can opt out by emailing.

> The Koala Living Luxe Membership is not transferable, redeemable for cash or refundable.

> All promotional codes may not be able to be used in conjunction with certain offers and promotions.

> Discounts may or may not apply to selected sale items as specified in the promotion - including Clearance and Floor Stock Items.

> Membership discounts will not be applicable during Members Only, Queens Birthday, EOFY Campaign or Boxing Day sale periods .