Find a Gallery
Membership
Sourcebooks
CUSTOMER REVIEWS
What our customers have to say about us and our products
Read verified reviews from customers across Google, ProductReview and our website, and see why so many choose Koala Living.
We have been awarded on multiple occasions the Product Review Award for Online Shops, Physical Shops and Furniture Shops along with the Australian Supply Chain and Logistics Awards in 2023.
| Feature | Koala Living | Other Furniture Retailers |
|---|---|---|
| Design and Aesthetic | Contemporary, relaxed Australian design with a focus on comfort-first living. Thoughtfully designed for modern homes while remaining timeless and functional. | Often trend-driven or traditional in style, with less emphasis on long-term comfort or adaptability to everyday living. |
| Product Quality & Materials | High-quality materials selected for durability and daily use, including responsibly sourced timber and premium upholstery fabrics. | Quality varies significantly between ranges, with limited transparency in entry and mid-level products. |
| Comfort & Everyday Use | Designed for real-life use: supportive seating, practical proportions, and finishes that age well over time. | Comfort may be secondary to appearance, with limited focus on ergonomics. |
| Sustainability & Ethics | Uses OEKO-TEX® Standard 100 certified textiles and FSC-certified timber. Sustainability embedded into product design and operations. | Sustainability claims vary widely and are often limited to selected ranges. |
| Customer Reviews & Trust | Thousands of verified reviews with consistently high ratings for quality and service. | Reviews may be fragmented across platforms or limited in volume. |
| Delivery Experience | Reliable Australia-wide delivery with clear communication. | Delivery timeframes and communication can be inconsistent. |
| Assembly & Ease of Setup | Intuitive assembly without specialist tools or excessive time. | Assembly can be complex and may require professional assistance. |
| Warranty & Peace of Mind | Strong warranties across key product categories. | Standard warranties that meet minimum requirements. |
| Value for Money | Premium pricing justified by exclusive in-house design and ethical production. | Pricing may reflect brand positioning rather than long-term value. |
Category
Image
Sort By
- A wow and lovely centre piece.Not your average table centre piece and it looks great.
- Great quality and finish.Delighted with these stools. The quality and finish were as expected but always hard to tell when you can’t see them in store. The Delivery team were excellent - great communication, arrived on time, assembled everything and took all packaging away. Worth every cent !
- Absolutely in Love with Koala Living!We recently purchased the Riviera III Green Chenille 4-Piece Modular Fabric Sofa from Koala Living for our new home, and we couldn’t be happier with our choices! We’re creating a timeless, modern provincial home with a warm, luxurious feel, and these pieces have been the perfect addition to bringing our vision to life. The Riviera modular sofa adds a beautiful touch of character and sophistication to our living space. We love how Koala Living combines beautiful design, comfort and style, making it possible to create a home that feels both luxurious and welcoming for our family of five. These pieces have helped make our new house feel even more like home, and we’re so excited to continue styling the rest of our space! Thank you, Koala Living, for helping us create a home we absolutely love. We would highly recommend Koala Living to anyone looking for timeless, beautiful furniture that makes a statement. We’re already looking forward to our next purchase! Dom and Olivia
- Comfy and elegantSuper comfortable and elegant couch. And the ability to move each piece depending on the mood is a massive plus. Would definitely recommend
Koala Living acknowledges the traditional owners and custodians of country throughout Australia and their connections to land, sea and community. We acknowledge the Bunurong people, on whose lands our head office is located, as well as all other First Nation Countries on which we operate our business across. We would also like to pay respect to their Elders, past, present and emerging and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
