Find a Gallery
Membership
Sourcebooks
CUSTOMER REVIEWS
What our customers have to say about us and our products
Read verified reviews from customers across Google, ProductReview and our website, and see why so many choose Koala Living.
We have been awarded on multiple occasions the Product Review Award for Online Shops, Physical Shops and Furniture Shops along with the Australian Supply Chain and Logistics Awards in 2023.
| Feature | Koala Living | Other Furniture Retailers |
|---|---|---|
| Design and Aesthetic | Contemporary, relaxed Australian design with a focus on comfort-first living. Thoughtfully designed for modern homes while remaining timeless and functional. | Often trend-driven or traditional in style, with less emphasis on long-term comfort or adaptability to everyday living. |
| Product Quality & Materials | High-quality materials selected for durability and daily use, including responsibly sourced timber and premium upholstery fabrics. | Quality varies significantly between ranges, with limited transparency in entry and mid-level products. |
| Comfort & Everyday Use | Designed for real-life use: supportive seating, practical proportions, and finishes that age well over time. | Comfort may be secondary to appearance, with limited focus on ergonomics. |
| Sustainability & Ethics | Uses OEKO-TEX® Standard 100 certified textiles and FSC-certified timber. Sustainability embedded into product design and operations. | Sustainability claims vary widely and are often limited to selected ranges. |
| Customer Reviews & Trust | Thousands of verified reviews with consistently high ratings for quality and service. | Reviews may be fragmented across platforms or limited in volume. |
| Delivery Experience | Reliable Australia-wide delivery with clear communication. | Delivery timeframes and communication can be inconsistent. |
| Assembly & Ease of Setup | Intuitive assembly without specialist tools or excessive time. | Assembly can be complex and may require professional assistance. |
| Warranty & Peace of Mind | Strong warranties across key product categories. | Standard warranties that meet minimum requirements. |
| Value for Money | Premium pricing justified by exclusive in-house design and ethical production. | Pricing may reflect brand positioning rather than long-term value. |
Category
Image
Sort By
- ReviewBeautiful and elegant piece. The gold leaf design adds a lovely touch of sophistication and would make a gorgeous statement decoration. It looks even more beautiful in person!0
- Took too long. Over 4 months waited0
- Stunning Bar StoolsAbsolutely perfect. Have had so many compliments on these and the comfort is fantastic. Beautifully made and look very luxurious.
- Sleek and ClassyLooks absolutely stunning
- So comfortable! Sat in many of this style of chair to compare and these ones were by far the most comfortable. Great price and beautiful fabric!0
- Lovely Bedside tablesThey look great, classy and not cheap being large solid. Putting on the handles was annoying and the wait time was too long but was worth it in the end.
- ElganceIn love with my new Dining table. Definitely is a show stopper..0
- I had a very pleasant and smooth experience purchasing this sofa. The whole process was easy, the delivery was very quick, and the salesperson was friendly, helpful and provided excellent service. The sofa itself is beautifully made and looks great. I’m very happy with both the quality of the product and the overall service from the store, including the delivery. I’m very satisfied with my purchase and would happily recommend this store to others.0
- Looks beautiful and goes with the theme!We bought the entire san pierre collection including the coffee table, bedside table, dresser, dining table along with a modular lounge sofa from koala living. I must say it has beautifully enhanced the appearance of my home and gives it a premium look and feel. Absolutely a value for money.0
Koala Living acknowledges the traditional owners and custodians of country throughout Australia and their connections to land, sea and community. We acknowledge the Bunurong people, on whose lands our head office is located, as well as all other First Nation Countries on which we operate our business across. We would also like to pay respect to their Elders, past, present and emerging and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
